FINE+RARE

We'll be back soon: planned site downtime


Our website is currently undergoing essential maintenance to launch our back-end systems in preparation for the arrival of our exciting new-and-improved buying and trading platform later this year.  

The site will be back up and running on Wednesday 26th April.

We apologise for any inconvenience while the site is down – and thank you for your patience and understanding while we continue to improve your global service.

If you have any questions or concerns about this or anything else, please do not hesitate to contact your Account Manager or the customer service teams at:


UNITED KINGDOM

Tel: +44 (0)20 7089 7400
 

SINGAPORE

Tel: +65 8799 4352
Email: asiacustomerservices@frw.co.uk
 

HONG KONG

Tel: (+852) 2832 9986
Email: asiacustomerservices@frw.co.uk
 

CONTINENTAL EUROPE

Tel: (+39) 02 37905200
Email: europecustomerservices@frw.co.uk
 

You can also find updates on our social media accounts

Instagram   @fineandrarewines

Linkedin   
FINE+RARE


How FINE+RARE is evolving

This site maintenance is vital to prepare for the first phase of our new-and-improved buying and trading platform, built following extensive user feedback and testing. Once our new back-end software is live, a wide range of updates to our front-end site will follow over the next few weeks and months. 

The new technology has been designed by our global in-house team to improve your experience. Each and every feature is focused on your needs, ensuring your fine wine and spirits buying and selling journey is more intuitive and efficient than ever – receiving the very best service, wherever you are in the world.

Significant changes will be introduced to improve your online service needs, starting with a user-centred website (with a new URL) which will launch this spring/ summer. The global website will provide greater visibility for sourcing new wines, as well as improve how you manage your collection. It will also include improved order tracking and account status updates.

Peer-to-peer trading, real-time market updates and richer buying guides will also combine in due course to assist you in making the most informed buying decisions about your collection.

We look forward to sharing more information about these updates soon.

 

Catalogue

F+R proprietary software working hard to make your purchasing journey more intuitive 

Bordeaux-en-primeur-campaign

Bordeaux 2022, launching this May, will include our vintage report

 

Events-experience-10

Later in May you'll be able to find full details and insight on our global events on our site

Language switcher-05-05

Coming soon: local currency and local language capabilities

 

Product details-portfolio-on-sale-09

A glimpse at the Portfolio single-page cellar view and activity section that is also on the roadmap

Portfolio-overview-page

The new-and-improved Portfolio product detail page, with the ability to list items for sale immediately